Player Safety

Responsible Gaming at fk66

fk66 is committed to providing a safe, fair, and enjoyable gambling environment for all players in Bangladesh. Gambling should always be entertaining — never a source of financial stress or personal harm.

Our Commitment to You

Why responsible gaming is at the core of fk66's values

At fk66, we believe that gambling is a form of entertainment — and like all entertainment, it works best when it is chosen freely, enjoyed in moderation, and kept within a budget you can comfortably afford. We serve players across Dhaka, Chittagong, Sylhet, Khulna, and every corner of Bangladesh, and we take seriously our responsibility to make sure every player on our platform has access to the tools and information they need to stay in control.

Responsible gaming is not just a feature on fk66 — it is a foundational principle. Our support team is trained to identify early signs of problematic gambling behaviour and to proactively reach out to players who may need assistance. We have built a set of player protection tools directly into the platform, all accessible from your account settings at any time and all available at no cost.

Gambling should never be used as a way to earn money, escape from problems, or cope with emotional distress. If gambling is no longer fun — or if it is affecting your finances, relationships, or mental health — please use the tools on this page or contact our support team immediately.

Player Protection Tools

Built-in features to help you stay in control of your gambling

fk66 provides a comprehensive set of responsible gaming tools that you can activate at any time from your account settings. These tools are designed to give you meaningful control over your gambling activity — whether you want to set a daily spending cap, take a short break, or permanently exclude yourself from the platform.

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Deposit Limits

Set daily, weekly, or monthly deposit caps. Limits apply immediately and can only be raised after a cooling-off period.

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Session Timer

Receive an alert when your chosen session length is reached. A gentle nudge to take a break and step away.

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Self-Exclusion

Exclude yourself from fk66 for a chosen period or permanently. Marketing will also stop during exclusion.

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Cool-Off Period

Take a short break of 24 hours to 30 days without fully closing your account. A useful reset between sessions.

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Activity History

Review your full betting and deposit history at any time in your account dashboard to track spending patterns.

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Loss Alerts

Opt in to receive automatic alerts when your losses reach a threshold you define. Stay informed in real time.

All tools are accessible from your account settings at no cost. Reducing or removing limits that you have set is deliberately made slower than setting them — this is by design, to give you time to reflect before loosening a safeguard. If you cannot find a tool in your settings, contact our support team and we will activate it for you immediately.

How to Activate Your Safety Tools

A quick guide to setting up your responsible gaming protections on fk66

Activating any of fk66's responsible gaming tools takes less than a minute. Here is how to get started:

1

Log In to Your Account

Sign in to your fk66 account using your registered phone number and password.

2

Go to Account Settings

Tap the account icon and select "Settings" then "Responsible Gaming" from the menu.

3

Select Your Tool

Choose from deposit limits, session timers, cool-off periods, loss alerts, or self-exclusion. Each tool has a clear description and input form.

4

Confirm Your Selection

Review the settings and confirm. Restrictions take effect immediately. A confirmation will be sent to your registered phone number.

Recognising Problem Gambling

Common warning signs that gambling may be becoming harmful

Problem gambling can develop gradually and is not always easy to recognise in yourself. The following warning signs are commonly associated with gambling that has moved beyond entertainment and become a problem. If you recognise several of these signs in your own behaviour, we encourage you to use fk66's responsible gaming tools or reach out to our support team without delay.

Gambling with money set aside for essential expenses such as rent, food, or bills.

Chasing losses — continuing to bet in an attempt to win back money already lost.

Feeling restless, irritable, or anxious when not gambling or when trying to cut down.

Lying to family members or friends about the amount of time or money spent gambling.

Borrowing money or selling possessions to fund gambling activity.

Neglecting work, study, family responsibilities, or personal health because of gambling.

Using gambling as the primary way to cope with stress, boredom, grief, or depression.

If you recognise these signs in yourself or someone you care about, please act now. Use the self-exclusion tool in your account settings, contact our support team at [email protected], or speak with a trusted person in your life. You do not have to face this alone.

Keeping Gambling Fun and in Control

Practical habits that healthy, recreational gamblers follow

The vast majority of fk66 players gamble purely for entertainment — they enjoy the excitement of cricket betting during the BPL or IPL season, the thrill of live casino games, or a few rounds of slots after a long day. Keeping gambling in that category — entertaining, affordable, and occasional — is what responsible gaming means in practice.

Here are four practical habits that healthy gamblers share. We encourage every fk66 player to adopt them, regardless of how long they have been playing or how comfortable they feel with their current habits.

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Set a Budget First

Decide how much you can afford to lose before you start. Treat it as the cost of entertainment, like a cinema ticket.

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Never Chase Losses

If you hit your loss limit for the day, stop. The next session is a fresh start — chasing never helps.

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Take Regular Breaks

Use the session timer to remind yourself to take breaks. Step away, get some water, and return only if you still feel in control.

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Balance With Other Activities

Gambling is one activity among many. Keep time for family, friends, hobbies, and rest so it stays in perspective.

Protecting Minors

fk66's policy and tools for preventing underage gambling

fk66 is strictly an adults-only platform. Players must be 21 years of age or older to register and use fk66. We implement age verification checks during account registration and as part of our KYC process, and our support team is trained to flag accounts that display behaviour inconsistent with an adult user. Any account found to belong to a person under 21 will be closed immediately and any funds returned where possible.

If you share a device with children or younger family members, we strongly recommend using device-level parental controls or browser-based filtering software to prevent access to gambling sites. Keep your fk66 login credentials private and never save your password on a shared device. If you suspect that a minor has accessed a fk66 account, contact our support team immediately at [email protected].

Underage gambling is a serious issue. fk66 has a zero-tolerance policy and will not hesitate to close any account where there is reasonable suspicion of underage access. We ask all adult players to be mindful of their devices and account security to help us protect younger members of their household.

Self-Exclusion: A Closer Look

How self-exclusion works on fk66 and what to expect

Self-exclusion is fk66's most powerful responsible gaming tool. When you self-exclude, you are making a firm commitment to step away from gambling for a defined period — or permanently. fk66 takes this commitment seriously and will not attempt to re-engage you with marketing or promotions during your exclusion period.

1

Choose Your Exclusion Period

Options include 1 month, 3 months, 6 months, 12 months, or permanent exclusion. All options are available from your account settings under Responsible Gaming.

2

Confirm and Activate

Once confirmed, self-exclusion takes effect immediately. Your account will be suspended and you will not be able to log in, deposit, or place bets for the duration of the exclusion.

3

Returning After Exclusion

When a fixed-term exclusion ends, you must actively request reactivation by contacting our support team. There is a mandatory 7-day reflection period before reactivation is processed. Permanent exclusions cannot be reversed.

During any self-exclusion period, fk66 will not send you any promotional communications, bonus offers, or re-engagement messages. If you receive any such communication during exclusion, please report it to our support team immediately so we can investigate.

Understanding Deposit Limits

How deposit limits work and why they are an effective budgeting tool

A deposit limit is a cap on the amount of real money you can add to your fk66 account within a given time period. You can set a daily limit (e.g., ৳500 per day), a weekly limit (e.g., ৳2,000 per week), or a monthly limit (e.g., ৳5,000 per month) — or any combination of these. When your deposit limit is reached, you will not be able to make further deposits until the limit period resets. This is one of the most effective tools for keeping your gambling within a budget you have decided upon in advance, when you are thinking clearly rather than in the heat of a session.

Importantly, reducing an existing deposit limit takes effect immediately — but increasing a limit requires a mandatory 24-hour cooling-off period before the higher limit becomes active. This asymmetry is intentional: it means that a decision made in the heat of a losing session cannot instantly unlock more spending capacity. We believe this design choice meaningfully protects players and we are committed to keeping it in place permanently.

Need Help? We Are Here

How to reach fk66 support if gambling is becoming a concern

If you are worried about your gambling — or about a friend or family member's gambling — please do not hesitate to contact our support team. All conversations about responsible gaming are handled with complete confidentiality and without judgement. Our team is available during business hours (Bangladesh Standard Time, UTC+6) and will respond to all responsible gaming enquiries as a priority.

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Contact Our Support Team

Send us an email and describe what you are experiencing. Whether you want to activate a tool, ask a question, or simply talk through your concerns, we are ready to help without judgement.

[email protected]

You can also use the self-exclusion or cool-off tools in your account settings right now without needing to contact us first — they are available 24 hours a day, 7 days a week. If gambling is seriously affecting your wellbeing, please also consider speaking with a healthcare professional or a trusted person in your community. Taking the first step to seek help is a sign of strength, not weakness.

Play Responsibly. Play Smarter.

Explore fk66's games and read our FAQ to learn more about staying safe on our platform.