fk66 Privacy Policy
This Privacy Policy explains what personal information fk66 collects when you use our platform, why we collect it, how we use it, and the choices and rights available to you as a player based in Bangladesh.
1. Introduction
Who we are and why this policy matters
fk66 (accessible at fk66.bio) is an online casino and sports betting platform serving players across Bangladesh. We take the privacy of our players seriously. This Privacy Policy sets out, in plain language, exactly what data we gather when you register, deposit, play, or contact us; the purposes for which that data is processed; the parties with whom it may be shared; the security measures in place to protect it; and the rights you hold over your own information.
This Privacy Policy is incorporated into and forms part of fk66's Terms and Conditions. Defined terms used here but not defined in this policy carry the meaning given to them in the Terms and Conditions. By creating an account or continuing to use fk66 after this policy has been updated, you confirm your acceptance of the data practices described herein.
2. Information We Collect
The categories of personal data fk66 collects from you
We collect personal data directly from you when you register, use the platform, or contact our support team. We also collect certain data automatically when you access fk66 via your browser or mobile device. The categories of data we collect are described below.
Identity Data
Full name, date of birth, phone number, and any identity documents submitted for KYC verification.
Financial Data
Payment method details (bKash, Nagad, Rocket numbers), transaction history, deposit and withdrawal records.
Device Data
IP address, device type, operating system, browser version, and mobile network operator.
Activity Data
Games played, bets placed, session duration, feature usage, and support interactions.
Data You Provide Voluntarily
When you register for a fk66 account, you provide us with your phone number, a password of your choosing, and basic profile information. If you complete our KYC (Know Your Customer) identity verification process, you additionally provide a government-issued photo identification document such as a National ID card or passport. When you contact our support team, any information you include in your message — including descriptions of issues, screenshots, or account details — is collected and retained as part of your support record.
Data Collected Automatically
When you access fk66, our servers automatically record certain technical information about your visit. This includes your IP address (which may be used to determine your approximate geographic location), the type and version of browser or app you are using, your device's operating system, the date and time of your visit, the pages you viewed, and the duration of your session. This technical data is used primarily for platform security, fraud prevention, and performance monitoring. It is not used to build individual marketing profiles.
3. How We Use Your Information
The specific purposes for which fk66 processes your personal data
fk66 processes your personal data only for specific, legitimate purposes. We do not process your data beyond what is necessary for those purposes. The table below outlines the primary purposes for which we use the information we collect, together with the legal basis on which each processing activity rests.
We use your data to:
- Create and manage your fk66 account and verify your identity in compliance with KYC requirements.
- Process deposits and withdrawals through bKash, Nagad, Rocket, and Upay and maintain accurate transaction records.
- Provide access to casino games, sports betting markets, and all other platform features you use.
- Detect, investigate, and prevent fraud, money laundering, and other prohibited conduct as described in our Terms and Conditions.
- Respond to your support enquiries, resolve disputes, and communicate important account notices.
- Comply with applicable laws and regulatory obligations, including anti-money laundering and responsible gaming requirements.
Where you have given us consent to do so, we may also use your contact information to send you promotional communications about bonuses, new game launches, and special offers relevant to players in Bangladesh. You may withdraw this consent at any time by contacting our support team or adjusting your communication preferences in your account settings.
4. Legal Basis for Processing
Why fk66 is lawfully permitted to process your data
Every data processing activity carried out by fk66 rests on one or more of the following legal bases. We identify the applicable legal basis in the sections of this policy that describe each processing activity.
Contractual Necessity
Processing is necessary to perform the contract we have with you — specifically, to operate your account, process your transactions, and provide access to the services you have requested. Without this processing we cannot fulfil our obligations to you as a fk66 player.
Legitimate Interests
Processing is necessary for the purposes of fk66's legitimate interests — including fraud prevention, platform security, responsible gaming monitoring, and improving the platform — provided those interests are not overridden by your rights and interests. We carry out a balancing assessment to ensure that our legitimate interests do not outweigh your data protection rights before relying on this basis.
Legal Obligation
Some processing is required to comply with legal obligations applicable to fk66, including anti-money laundering regulations, identity verification requirements, and financial record-keeping obligations. Where the law requires us to collect or retain specific data, we do so regardless of any other basis.
Consent
For certain processing activities — primarily marketing communications and optional analytics — we rely on your freely given, specific, informed consent. Where consent is the legal basis, you have the right to withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal. Withdrawal of consent for marketing does not affect your ability to use the fk66 platform.
5. Sharing Your Information
The limited circumstances in which fk66 may share your personal data
fk66 does not sell, rent, or trade your personal data. We share your information only in the specific circumstances described below, and only to the extent necessary for the stated purpose.
Service Providers and Technology Partners
We engage trusted third-party service providers to help operate the fk66 platform. These include game content providers such as Pragmatic Play, Evolution Gaming, and Ezugi; payment processing partners including bKash, Nagad, and Rocket; identity verification and fraud detection services; and cloud infrastructure providers. Each service provider is bound by a data processing agreement that restricts their use of your personal data to the specific services they provide to us and prohibits them from using your data for their own commercial purposes.
Legal and Regulatory Authorities
We may disclose your personal data to law enforcement agencies, regulatory bodies, or other governmental authorities where we are required to do so by applicable law or a valid legal order. We may also disclose data where we believe in good faith that disclosure is necessary to prevent fraud, protect the safety of any person, or protect the legal rights of fk66. Where legally permitted, we will notify you before making such a disclosure.
Business Transfers
In the event that fk66 undergoes a merger, acquisition, or sale of all or part of its assets, your personal data may be transferred to the successor entity as part of that transaction. We will notify you via your registered contact details if such a transfer occurs and will ensure that the receiving entity is bound by privacy obligations at least as protective as those in this policy.
6. Cookies and Tracking Technologies
How fk66 uses cookies and similar technologies on its platform
fk66 uses cookies and similar tracking technologies to make the platform function correctly, to keep you logged in during your session, and to understand how players interact with different parts of the site. Cookies are small text files stored on your device by your browser. They cannot be used to access other data on your device and do not contain executable code.
Essential Cookies
Required for core platform functions: session management, login state, and security tokens. Cannot be disabled.
Analytics Cookies
Help us understand page visit patterns and feature usage to improve platform performance and user experience.
Preference Cookies
Remember your platform settings such as language choice and display preferences so you do not need to re-set them each visit.
Security Cookies
Used for fraud detection, bot prevention, and session integrity verification to keep your account safe.
You can control non-essential cookies through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling essential cookies will affect the functionality of the fk66 platform and may prevent you from logging in or completing transactions. fk66 does not respond to browser Do Not Track signals because there is no industry-standard interpretation of this feature.
7. Data Security
The technical and organisational measures fk66 uses to protect your data
fk66 implements industry-standard technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. All data transmitted between your device and fk66's servers is encrypted using SSL (Secure Sockets Layer) technology. Sensitive data such as payment credentials and identity documents is stored in encrypted form and access is restricted on a strict need-to-know basis. Our platform undergoes regular security reviews and penetration testing to identify and remediate vulnerabilities.
Despite these measures, no data transmission over the internet or storage system can be guaranteed to be 100% secure. fk66 cannot guarantee the absolute security of your data. In the event of a data breach that is likely to result in a risk to your rights and freedoms, fk66 will notify affected users promptly via their registered contact details and will take all reasonable steps to contain and remediate the breach.
8. Data Retention
How long fk66 keeps your personal data and why
fk66 retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. Account data — including your profile information, transaction history, and KYC documents — is retained for the duration of your active account relationship with fk66 and for a minimum period of five years following account closure. This retention period is required to satisfy anti-money laundering record-keeping obligations and to allow us to resolve any disputes or legal claims that may arise after account closure.
Technical log data and device information collected automatically during your sessions is retained for a shorter period — typically 90 days for routine logs and up to 12 months for security-related logs. Marketing consent records are retained for the period of your account relationship and for three years after consent is withdrawn, to demonstrate compliance. When data is no longer required, it is securely deleted or anonymised so that it can no longer be associated with your identity.
9. Your Rights Over Your Data
What you can ask fk66 to do with your personal data
You have a number of rights over the personal data fk66 holds about you. These rights may be subject to certain legal limitations — for example, we cannot delete data that we are required by law to retain. To exercise any of the rights below, contact our support team at [email protected]. We will respond to all valid requests within a reasonable timeframe, and in any event within 30 days of receipt.
Right of Access
Request a copy of the personal data fk66 holds about you, along with information about how and why it is processed.
Right of Rectification
Ask us to correct inaccurate or incomplete personal data we hold about you. We will update your records within a reasonable timeframe.
Right of Erasure
Request deletion of your personal data where it is no longer necessary for the purposes it was collected, where you withdraw consent, or where processing is unlawful — subject to legal retention obligations.
Right to Restrict Processing
Ask us to pause processing of your data in certain circumstances — for example, while we verify its accuracy or consider an objection you have raised.
Right to Data Portability
Receive a copy of the personal data you have provided to us in a structured, commonly used, machine-readable format where processing is based on consent or contract.
To exercise any of these rights, please contact us by email at [email protected]. Please include your registered phone number in your request so we can verify your identity before processing it. We will not charge a fee for reasonable requests. Where a request is manifestly unfounded or excessive, we reserve the right to charge a reasonable administrative fee or decline to respond.
10. Marketing Communications
How fk66 communicates promotional offers and how to opt out
With your consent, fk66 may send you promotional communications by SMS or other messaging channels to your registered phone number. These communications may include information about new bonuses, seasonal promotions timed around events like Eid, Pohela Boishakh, or BPL cricket season, new game launches from providers such as Pragmatic Play and Evolution Gaming, and other offers relevant to players in Bangladesh.
You can opt out of marketing communications at any time by contacting our support team at [email protected] or by adjusting your communication preferences in your account settings. Opting out of marketing will not affect your ability to use the platform, receive transactional messages (such as deposit confirmations and withdrawal notifications), or receive important service announcements. We will process your opt-out request within 10 business days.
11. Protection of Minors
fk66's policy on protecting users under the minimum age
fk66 is strictly an adult platform. Use of fk66 is prohibited for any person under 21 years of age. fk66 does not knowingly collect personal data from individuals under the age of 21. If we become aware that we have inadvertently collected personal data from a user who is under 21, we will immediately close that account, delete the data, reverse any transactions where possible, and take appropriate steps to prevent recurrence. If you are a parent or guardian and believe that a minor in your care has registered for a fk66 account, please contact us immediately at [email protected].
12. Changes to This Privacy Policy
How fk66 will notify you when this policy is updated
fk66 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable law. When we make material changes, we will publish the revised policy on this page with an updated "Last Updated" date. Where changes are significant, we may also notify you directly via your registered phone number or through a notice displayed on the platform when you next log in.
We encourage you to review this Privacy Policy periodically. Your continued use of fk66 following the publication of any revised policy constitutes your acceptance of the updated data practices. If you do not agree with the revised policy, you should stop using the platform and contact support to close your account.
13. Contact Us
How to reach fk66 regarding this Privacy Policy
If you have any questions, concerns, or requests relating to this Privacy Policy or the way fk66 handles your personal data, please contact our support team. We are committed to resolving all privacy-related queries promptly and transparently. Our support team is available during normal business hours (Bangladesh Standard Time, UTC+6).
Email (plain text — not a link): [email protected]
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